Platform Digest — 21.10

👋 On time for your weekend: a round-up of this week's remarkable stories at the intersection of #ecosystem #innovation and #platform #organisation.


The Tradeoff Between Openness and Trust in Digital Marketplaces:

The market has been running a decades-long test on consumer preferences for open vs. closed platforms: On desktop, consumers can choose Windows if they want a more open experience and macOS if they want a more closed experience. Similarly, on mobile devices, consumers can choose Android if they want to be able to sideload app stores and iOS if they want a more controlled experience.

🧐 Your primary design decision—Agglomerations


Product-to-platform (Part III):

[T]he key balancing act for Shopify when attempting to become a platform by reaching out to its customers’ customers is to do so in a way that creates enough value for its customers and does not appear to commoditize them or weaken their customer relationships.

👩🏻‍🎓 From SaaS to Innovation Platform—Platform Chronicles


Embracing irrational, non linear thinking to unleashing continuous innovation:

Uber has bilateral relationships with drivers; drivers don't really have a relationship with each other. The true meaning of the ecosystems comes out when those relationships are multifaceted.

🎙 Haydn Shaughnessy—Fintech+

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