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Takeaways and Highlights of "The Future of Digital Platforms Governance, Impact, Regulation"

Updated: Feb 22

18th November 2020

Lead by: @LaureClaire and @Benoit Reillier @Launchworks & Co. Sponsored by @Google



๐Ÿ‘  INTRODUCTION by @LaureClaire Co-Founder and COO @Launchworks & Co, co-author "Platform Strategy"

- A 3rd of the global transaction will be through platforms @Mckinsey

- Practitioners: Founder, Investors, Corporates; Policymakers: regulators, competition; Academics: professors, researchers all are involved at the platform world

- #Platforms create and ecosystem, connect and transact


๐Ÿ’ผ PLATFORM IMPACT moderated by @Jennifer Schenker Founder and Editor-in-Chief @The Innovator

How #platforms have fared and adapted during covid, their increasing contribution to resilient ecosystems, and how they may contribute to a sustainable economic recovery.


๐ŸŽฉ @Joe Schorge, Founder and Managing Partner @Isomer Capital

- Travel & Tourism: the best result ever in January, worst in March

- Education, Healthcare, Home Care, Food: the winners one

- Journey for Traditional Business:

1.Understand what's going on: research, studies, trends

2.Engage: I have to sell through a platform? Be part of one?

3.Launching a platform for your business: that's hard!

๐ŸŽ“ Professor @Arun Sundararajan, Harold Price Professor of Entrepreneurship @NYU

- Acceleration of changes: Try something new, it was around but not used before

- Platform will dominate in post-pandemic travel @Airbnb 80% rapid rebound. Benefit long run, rebuild trust in the familiar, rebuilt in the experience

- Platforms have the know-how to build trust

-Traditional Companies with a brand, financial, and governance advantage, not to become a provider of a platform, and pay attention to the desire to move rapidly


๐Ÿ’ป @Llibert Argerich, SVP Marketing @Udemy

- Shutdown accelerate 5 years into 1

- People need flexibility and turn to learning, online learning

- Connect with different people around the planet

- If you are going to become a part of a platform understand which value you will get from the platform


๐Ÿ›๏ธ PLATFORM REGULATION moderated by @Lewis Crofts, editor in Chief @Mlex

Like all businesses, platforms are subject to competition law as well as a range of regulatory obligations (including for example data privacy). Some policymakers are now arguing that platforms may require additional scrutiny. Challenges associated with the regulation of platforms and ecosystems.



๐ŸŽ“ Professor @Michael Jacobides, Sir Donald Gordon Chair of Entrepreneurship & Innovation and Strategy Professor @London Business School


-Big Tech dominance (and, a whiff of economic nationalism

- Traditional tools of regulation looking at old problems

- Lock-ins and dominance is more short-lived than rumored


It is hard to gainsay that power exists and current antitrust tools struggle: Mega-ecosystem creators want to envelop the final customer's every move


โณ@Tom Smith, Director of Legal, UK's Competition & Markets Authority

- We need principle-based regulation

- Existing tools are too Slow


๐Ÿ’ก@Oliver Bethell, Head of Competition EMEA, Google

- Innovation must be not stopped by regulation


๐ŸŒ PLATFORM GOVERNANCE moderated by @Azeem Azhar Founder & CEO, @Exponential View

Unlike traditional businesses platforms orchestrate complex ecosystems and co-create value with their participants. The governance principles of platforms, the challenges associated with ecosystem management, and the importance of trust.



๐Ÿš˜ @Frederic Mazella, Founder, and President @BlaBlaCar and co-president @France Digitale

-Measure the level of trust

- Think it, Build it, Use it: become the most demanding customer

- Customer support and Product development must work very close

- +21% of trust comes from the Brand effect


- Rules must be very clear and simple. The community must be aware of them


๐Ÿ˜ @RobChesnut Former Chief Ethics Officer @Airbnb, Author "Intentional Integrity"

- Start from the board, ensuring everybody is on the same page

- Integrity, talk about it.

- Curiosity and Humility

- Do what you measure, what good for the community, and recognize the compromise


๐Ÿšฒ @Sasha Michaud Co-founder & VP Public Affairs, @Glovo

- Be transparent

- Understand the margins, commissions, and how we can work together

- Strict regulation is not good for anyone, so autoregulate yourself


โœจ CONCLUSION by @Benoit Reillier Co-Founder and CEO, @Launchworks & Co co-author of "Platform Strategy"


๐Ÿ”๐Ÿ”๐Ÿ” Loved the Live Illustration of the event by @Louise Plantin


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